covid-19 updates

23 September 2020 07:00

IN BRANCH

All customers must wear a face covering at all times whilst in our branches, unless they are exempt under the government's guidelines. Details of who is exempt can be found HERE.

DELIVERIES

Delivery of online orders remains available. You should receive your delivery within 2 to 3 working days from us receiving your order. However, due to the Covid-19 situation, delivery times may be extended or slightly longer on occasion. There is also reduced availability and extended lead times on certain products due to the impact of the pandemic on our suppliers. If you have any queries regarding this please contact your local branch or email sales@mpmoran.co.uk for any additional requests. 

Nationwide delivery is once again possible on a wide range of lightside products. For details on whether we can deliver to you please check out our Delivery Information - Click Here

CLICK & COLLECT

Orders are usually processed within 4 hours depending on the time table below. To collect your order please find the second email you would receive after the automated order acknowledgement. (Please, do not arrive before you receive this second confirmation).

• Morning Orders - orders placed weekdays before 12 noon should be available for collection the same day, typically within 4 hours.
• Afternoon Orders - orders placed week days after 12 noon should be available for collection the following day from 7:00am. (West Hampstead from 8.00am)
• Weekend Orders - orders placed during weekends will be available for collection the following Monday from 11:00am.
• Bank Holiday Orders - on bank holidays please allow for an extra working day for you order to be ready.

You can also call us on 08436005566 or email customersupport@mpmoran.co.uk for any additional requests.

Following the governments guidelines regarding the ongoing situation relating to COVID-19, we want to keep you informed that we have implemented the following steps in branch:

• Limiting the number of customers in-store at any one time
• Installation of protective screens to help protect staff & customers from the risk of transmission
• Hazard lines in place at counters to enforce a 2 metre gap as per for social distancing guidline 

RESUMED BUSINESS HOURS

West Hampstead

Kennington

Kilburn

Watford

Willesden

Find your nearest branch on our branch locator page - Click Here

If you are unable to visit your local MP Moran Store then you can shop on our website and place orders online for delivery. You can view our delivery schedule here. 

7 Steps To Keep You Safe

As we currently remain open we have implemented the following actions in-store.

MP Moran & Son's branches will remain open and you will be still be able to obtain the materials and goods you need. Due to the unfolding situation with Coronavirus (COVID-19) this will be updated to stay in line with the government guidelines.

Any orders which you place online may experience disruptions but rest assured we will do everything we can to complete every order that gets placed. Please keep safe during this time.

If you are currently not an online customer, you can create an account using the following link create account

Stay safe.