Delivery Cost (for orders made online)
Free Standard Delivery is available on all online orders over £150 (incl VAT). For standard online orders under £150 (incl VAT), delivery charges start at £1.99 (incl. VAT). Delivery costs are calculated based on the weight, size and delivery location of your order. There is a £1.99 (incl VAT) automatically applied surcharge for items that we deemed as fragile or contain over a certain amount of liquid. This is to ensure they are booked on a special service to ensure they reach you safely.
You will only ever pay one delivery charge (Unless there is a failed delivery or delivery address amendments in which case you may be charged additional charges relating to delivery) and it will always be the lowest possible to deliver your selection of materials. Deliveries within our Green Zone will never cost you more than £18 (incl VAT), and never more than £79.99 (incl. VAT) for Nationwide deliveries. The total cost of your delivery will be confirmed when you proceed to the check-out.
Green zone (Local Zone)
- We can deliver all our products in the Green Zone with our MP Moran Fleet vehicles.
- Our trucks are usually in your area daily Monday to Saturday.
- Our standard delivery time is 2-5 working days from us receiving your order. However we will always aim to delivery as soon as possible. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
- Service Update - Due to the shortage in freight drivers and the increase of COVID cases and associated isolation requirements, service delays are being experienced in some areas. We thank you for your patience as we work to recover service safely. The safety and welfare of all those involved in our network, and of our customers remains our priority.. If you have any queries regarding this please contact your local branch or us on customersupport@mpmoran.co.uk.
- If you urgently require your delivery or need it delivered on a specific day add a note in the notes box at checkout and we'll see if we can help.
- For deliveries that are not eligible for our Free Standard Delivery Service in our Green Zone you will never have to pay more that £18.00 (incl. VAT) for your delivery.
Blue Zone
- If you are a current customer wanting a heavyside delivery in the Blue Zone don't panic as you have 2 options:
- Firstly you could try Click and Collect to pick up from your closest branch OR request a quote from our helpful sales team.
- Our 3rd party courier delivers lighter/smaller products to postcodes in the Blue Zone.
- Unfortunately our courier can't deliver very heavy (individual items exceeding 30kgs) and in general products that have dimensions in excess of (LxWxH) 1600x600x600mm. Other items that are excluded from our courier service are: All Bricks, Blocks, Paving, Tiles, Slates and Sawn Timber products. Most sanitaryware products due to their fragile nature.
- Deliveries via our courier will be between Monday to Friday.
- Our standard delivery time is 2-5 working days from us receiving your order. However we will always aim to delivery as soon as possible. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
- Service Update - Due to the shortage in freight drivers and the increase of COVID cases and associated isolation requirements, service delays are being experienced in some areas. We thank you for your patience as we work to recover service safely. The safety and welfare of all those involved in our network, and of our customers remains our priority.. If you have any queries regarding this please contact your local branch or us on customersupport@mpmoran.co.uk.
- Our 3rd party courier delivers lighter/smaller products Nationally to postcodes in the Grey zone.
- Unfortunately our courier can't deliver very heavy (individual items exceeding 30kgs) and in general products that have dimensions in excess of (LxWxH) 1600x600x600mm. Other items that are excluded from our courier service are: All Bricks, Blocks, Paving, Tiles, Slates and Sawn Timber products. Most sanitaryware products due to their fragile nature.
- Deliveries via our courier will be between Monday to Friday. Our standard delivery time is 2-5 working days from us receiving your order. However we will always aim to delivery as soon as possible. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
- COP26 Restrictions - During the COP26 conference taking place in Glasgow from 31st October until the 12th of November we are unfortunately unable to make any deliveries to a Glasgow postcode. From the 13th or November service will resume but there may be some delays to delivery due to courier backlog caused by the conference.
- Service Update - Due to the shortage in freight drivers and the increase of COVID cases and associated isolation requirements, service delays are being experienced in some areas. We thank you for your patience as we work to recover service safely. The safety and welfare of all those involved in our network, and of our customers remains our priority.. If you have any queries regarding this please contact your local branch or us on customersupport@mpmoran.co.uk.
Pink Zone
Unfortunately our delivery area does not currently cover Northern Ireland, or the Scottish Highlands or Islands.
About MP Moran Drivers & Vehicles
Over 50% of our drivers have been with MP Moran for over 5 years - they are reliable, friendly and experienced. MP Moran has an impressive transport fleet and has recently attained FORS Gold accreditation.
Good communication
Please let us know if you require a call to let you know when we are on our way. Note that our deliveries are to kerbside only so make sure someone who is able to lift the delivery will be home or onsite to accept the shipment. It really helps if you let us know if there are any issues with access to your property or the site i.e. is it on a bus lane or a very narrow street. This is important as to what type of vehicle we send with your delivery.
Our Driver may ask to see your ID
If your delivery address is not the same as your card billing address our driver may ask to see your payment card and/or suitable photographic identification such as your Driving Licence. If you have purchased a product where there is a minimum age of 21, such as a knife, they will require proof of your date of birth to release the delivery.
Delivery Times
Our delivery times, when delivered via our own fleet of vehicles are between 7:00 to 17:00 Monday to Friday, and 9:00 to 13:00 on Saturdays. We do not currently do deliveries on a Sunday. If an order is received before 12:00 noon on a Thursday and we have the products in stock we could have the order with you by the weekend. We aim to dispatch all our orders between 2-5 working days, in some instances it may be possible to deliver sooner than this.
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