Delivery Cost (for orders made online)
Free Standard Delivery is available on all online orders over £150 (incl. VAT). For standard online orders under £150 (incl. VAT), delivery charges start at £1.99 (incl. VAT). Delivery costs are calculated based on the weight, size and delivery location of your order. There is a £1.99 (incl. VAT) automatically applied surcharge for items that we deemed as fragile or contain over a certain amount of liquid. This is to ensure they are booked on a special service to ensure they reach you safely.
You will only ever pay one delivery charge (Unless there is a failed delivery or delivery address amendments in which case you may be charged additional charges relating to delivery) and it will always be the lowest possible to deliver your selection of materials. Deliveries within our Green Zone will never cost you more than £18 (incl. VAT), and never more than £79.99 (incl. VAT) for Nationwide deliveries. The total cost of your delivery will be confirmed when you proceed to the check-out.
Good communication
Please let us know if you require a call to let you know when we are on our way. Our deliveries are to the kerbside only (items will be delivered to the nearest kerbside at the address specified) and manual labour to accept/unload the goods must be provided by the customer upon receipt of delivery. It also really helps if you let us know if there are any issues with access to your property or the site i.e. is it on a bus lane or a very narrow street. This is important as to what type of vehicle we send with your delivery.
Green Zone (Local Zone)
- We can deliver all our products in the Green Zone with our MP Moran Fleet vehicles or for small item orders we may use one of our 3rd party couriers.
- Our trucks are usually in your area daily Monday to Saturday.
- With most of our non bulky in-stock products we can offer next day delivery (excluding Bank Holidays) provided the order is placed by 12pm Monday to Thursday. Bulky in-stock goods can usually be delivered within 48 hours if place within our office hours Monday to Friday*. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
- If you urgently require your delivery or need it delivered on a specific day add a note in the notes box at checkout and we'll see if we can help.
- For deliveries that are not eligible for our Free Standard Delivery Service in our Green Zone you will never have to pay more that £18.00 (incl. VAT) for your delivery.
Blue Zone
- If you are a current customer wanting a heavyside delivery in the Blue Zone don't panic as you have 2 options:
- Firstly you could try Click and Collect to pick up from your closest branch OR request a quote from our helpful sales team.
- Our 3rd party couriers deliver lighter/smaller products to postcodes in the Blue Zone.
- Unfortunately our couriers can't deliver very heavy (individual items exceeding 30kgs) and in general products that have dimensions in excess of (LxWxH) 1600x600x600mm. Other items that are excluded from our courier service are: All Bricks, Blocks, Paving, Tiles, Slates and Sawn Timber products. Most sanitaryware products due to their fragile nature are also excluded.
- Deliveries via our couriers will be between Monday to Friday.
- With most of our non bulky in-stock products we can offer next day delivery (excluding Bank Holidays) provided the order is placed by 12pm Monday to Thursday. However under certain circumstances it can take up to 5 days. However we will always aim to delivery as soon as possible. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
- Our 3rd party couriers deliver lighter/smaller products Nationally to postcodes in the Grey Zone.
- Unfortunately our courier can't deliver very heavy (individual items exceeding 30kgs) and in general products that have dimensions in excess of (LxWxH) 1600x600x600mm. Other items that are excluded from our courier service are: All Bricks, Blocks, Paving, Tiles, Slates, Sawn Timber and most sanitaryware products due to their fragile nature.
- Deliveries via our couriers will be between Monday to Friday.
- With most of our non bulky in-stock products we can offer next day delivery (excluding Bank Holidays) provided the order is placed by 12pm Monday to Thursday. However under certain circumstances it can take up to 5 days. However we will always aim to delivery as soon as possible. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
Pink Zone
Unfortunately our delivery area does not currently cover Northern Ireland, or the Scottish Highlands or Islands.
About MP Moran Drivers & Vehicles
Over 50% of our drivers have been with MP Moran for over 5 years - they are reliable, friendly and experienced. MP Moran has an impressive transport fleet. We have been FORS Gold accredited since 2017 across our five operating branches. This means your delivery is in safe hands and you are dealing with a supplier that takes its responsibility as an operator as the highest priority, with high standards of professionalism and safety through constant driver training and high maintenance of vehicles along with safety equipment such as camera monitoring vehicle blind spots, warning signage being clearly displayed to ensure safety of vulnerable road users.
MP Moran understands their responsibility as an operator to the environment , by constantly reviewing their fleet policies to ensure safety and efficiency are always at the forefront of the business, ensuring vehicles are renewed on a regular basis and C02 impacts are minimalised as much as possible.
Our FORS ID is 004142. More information can be found on the FORS website.
Our Driver may ask to see your ID
If your delivery address is not the same as your card billing address our driver may ask to see your payment card and/or suitable photographic identification such as your Driving Licence. If you have purchased a product where there is a minimum age of 21, such as a knife, they will require proof of your date of birth to release the delivery.
*Delivery Times
Our delivery times, when delivered via our own fleet of vehicles are between 7:00 to 17:00 Monday to Friday, and 9:00 to 13:00 on Saturdays. We do not currently do deliveries on a Sunday. If an order is received before 12:00 noon on a Thursday and we have the products in-stock we could have the order with you by the weekend. Most in-stock products will be delivered within 48 hours but in certain circumstances it can take up to 5 days. Please specify if you have any delivery date requirements when you check out and we will aim to accommodate your request. Unfortunately we can't guarantee any such requests, but you will be contacted to confirm your delivery date.
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